Privacy Policy & Cookies

Ohvello

Privacy Policy & Cookies

Privacy Policy

Our website is hosted on Big Cartel service which has its own privacy and cookies policy. They provide us with the online e-commerce platform that allow us to sell our products to you. Big Cartel hosts the store pages, ordering system, and order data.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including but not limited to BigCartelGmailPrivy or MailChimp and Mailerlite. You can reference their individual privacy policies at the links provided.


Information I Collect and How I Use It

If you contact us, sending a message via our website or a third-party website (e.g. Twitter, Facebook), you give us consent to collect and store the information that you’ve given to us. It may include your IP address, name, physical address, email address.

Any information we do hold will be kept private.

To receive my email newsletter, you must provide me with certain information, such as your name and email address. Additionally if you choose to fill out my contact form, you must share your name and email address so I may respond to any inquiry you might have.


Cookie

~What is a cookie?

A cookie is a small file which is placed on your computer’s hard drive. Cookies allow web applications to personalize your online experience and are found on the vast majority of websites. Our website runs on the Big Cartel platform and includes a number of cookies over which we have no control.


~Which cookie information do you collect?

Big Cartel platform only uses cookies when customers purchase something, according to the directive "strictly necessary". These cookies are essential to ensure that your order is remembered between pages so that we can process it properly. In additions to this, we only use cookies to log visits to the website in anonymous form (via Google Analytics).


~Google Analytics

We track usage on www.ohvello.com via Google Analytics. The analytics.js JavaScript library is part of Google’s Universal Analytics offering and uses first-party cookies to distinguish unique users and to throttle the request rate. To collect general information on how visitors use our site i.e. the number of visitors, where visitors have come from, the pages they previously visited etc. The cookies collect information in an anonymous form, and no personal information is recorded. We use the information collected to generate reports and statistics that help us improve the website. Read more on how Google Analytics cookies work or reject or delete Google Analytics cookies.


~How to disable cookies?

Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. You are free to reject or delete cookies at any time: can be removed via your internet browser settings to accept or reject all cookies, to notify you when one is set, and to delete your cookies periodically. Changing cookie settings differs in each browser, here are some instructions for some of the more popular browsers:

Internet Explorer

Chrome

Firefox

Safari


Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

~ Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as newsletter distribution and responding to inquiries via my contact form and email. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

~Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (c) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Dropbox is Privacy Shield certified.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

~Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

~Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. With the exception of extraordinary circumstances (like where I am required to store data for legal reasons) I will delete your personal information upon request.

~Object. You can object to receiving marketing messages from me after providing your express consent to receive them by unsubscribing from my email newsletters, or contacting me. In such cases, I will delete your personal information unless it is needed for legal reasons.

~Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Adeline Oh, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ohvello@gmail.com.